October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Adding more with plugins
Every ServiceNow instance includes many hundreds of plugins. Each contains a different part of the ServiceNow system: some provide licensable functionality, some provide integrations or additional add-ons, and some provide core platform capabilities. Together, they provide all of the native functionality of ServiceNow.
There is a wide variety of capabilities contained within plugins. This short selection gives an indication of what is available:
- Approvals with e-Signatureasks for your username and password whenever you perform an approval
- Coaching Loops lets your staff review how a task has been completed by using an automated framework
- Email Filters helps you delete spam automatically and sort the rest into separate mailboxes ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.