October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Serializing records to XML
As we saw in Chapter 1, ServiceNow Foundations, virtually everything in ServiceNow is a record. The database stores all configurations, such as business rules, UI policies, and contextual security rules in addition to all the data, such as users, groups, and tasks. And while Chapter 7, Exchanging Data – Import SetsImport Sets, Web Services, and Other Integrations, showed how data can be exported to CSV and Excel, those formats don't typically contain all the information of every field.
In order to get an exact representation of a database record, the platform can store data in an augmented XML schema called the unload format. This stores the entire contents of a record in a serialized manner, but with a few added instructions. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.