October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Summary
In a complex system such as ServiceNow, there are many elements that work together to provide the functionality that you need. Consequently, there are many ways to find out what really is going on.
The system log is the primary source for platform and application messages. It is especially useful for working out what just happened when you weren't able to see it in person. Use it to diagnose issues on the production system. Everything in the system log and much more is also stored in the file log. It is a more detailed read-only store of information. You can download it for forensic analysis. Additionally, the Transaction Log records all access to the platform and stores who did what and when. Timings are also saved, breaking down how long ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.