October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Starting with Service Portal
A Service Portal page is a collection of widgets. Each widget performs a function, such as listing active Maintenance requests or details about a single task, providing a way to add or remove attachments, or even displaying your location on a map.
In many cases, there is already a widget that does what you want. There are around 100 widgets provided by the base configuration, most of which have ways to make them work for you. And the Service Portal designer provides a very easy-to-use interface to let you add, remove and configure these widgets to whatever page you choose. Of course, you can build your own, too!
Getting the assets
Creating a visually attractive portal usually means that logos and graphics will be required. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.