October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Including Jelly in the standard interface
Jelly is not reserved for building custom pages. Since the ServiceNow platform is built using the language, there are several places you can inject your own code to further control your instance.
Adding formatters
One of the simplest things to do with Jelly is to create a formatter. This provides a mechanism to include a UI Macro in a form. Navigate to System UI > Formatters to see the out-of-the-box items. There are several examples, including the process flow formatter, the activity log, and the variable editor placed on the ITSM tables, that show what is possible.
Let's cover a simple but useful example. This will run on the Maintenance form, making it more obvious when an SLA has been breached:
- Navigate ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.