October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 5. Getting Things Done with Tasks
The first few chapters focused heavily on the underpinnings of the ServiceNow platform: how data is stored, manipulated, processed, and displayed. With these tools, you can create almost any forms-based application. But building from the foundations up each time would be time consuming and repetitive. To help with this, the ServiceNow platform provides baseline functionality that allows you to concentrate on the parts that matter.
If business rules, tables, Client Scripts, and fields are the foundations of ServiceNow, the Task table, approvals, and the service catalog are the readymade lintels, elevator shafts, and staircases-the essential, tried and tested components that make up the bulk of the building. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.