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Mastering ServiceNow - Second Edition
book

Mastering ServiceNow - Second Edition

by Martin Wood, Andy Venables
October 2016
Intermediate to advanced
656 pages
13h 42m
English
Packt Publishing
Content preview from Mastering ServiceNow - Second Edition

Building custom interfaces

Web Service Import Sets and Direct Web Services provide a simple way to have a remote system send or retrieve data from your instance. However, beyond specifying the fields in import sets, the methods and schema are not configurable. What if you wanted a more flexible system?

Creating scripted services

ServiceNow supports both SOAP and REST scripted web services:

  • SOAP scripted web services have two related lists, which contain the input and output parameters. These are used to generate a WSDL with a single method. A single script field determines the processing. In it, the input parameters are represented with a variable called request, while the output parameters with a variable called response.
  • REST scripted APIs are more ...
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Publisher Resources

ISBN: 9781786465955