November 2020
Beginner to intermediate
432 pages
12h 28m
English
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CHAPTER 5
Outcome Measures
Outcome measures show the impact of a program on an organizational goal or need. Ideally, the impact is the isolated impact of learning using the Phillips definition of Level 4, as discussed in chapter 4, to show the difference made by training in achieving the organizational goal or meeting the organizational need. In this chapter we explore these quantitative measures in greater detail and suggest a qualitative approach that represents a middle ground between the Phillips and Kirkpatrick methodologies. We also consider the application rate as a leading indicator when isolated impact is not achievable for outcome measures and the special case of competencies.
The Importance of Outcome Measures
Outcome measures are ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.