November 2020
Beginner to intermediate
432 pages
12h 28m
English
CHAPTER 10
We are now ready to employ what we have learned about measures in chapters 2–7 and reports in chapters 8 and 9 to create a reporting strategy. Just like the measurement strategy, we start by identifying the elements of a reporting strategy and then move on to the heart of the strategy—selecting the right reports based on the user’s needs.
As we discussed in chapter 6, it’s not enough to select a suite of measures and start reporting. Rather, you need to have an overarching strategy both for measurement and reporting:
1. a clear articulation of the reasons for measuring
2. the users, why they want the measures, when they need the data and how they want ...
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