Skip to Content
Performance and Fault Management
book

Performance and Fault Management

by Paul L. Della Maggiora, Christopher E. Elliott, Robert L. Pavone, Kent J. Phelps, James M. Thompson
June 2000
Intermediate to advanced
608 pages
14h 35m
English
Cisco Press
Content preview from Performance and Fault Management

Summary

This chapter described how to do the following:

  • Identify business policies that dictate network operation

  • Conduct a baseline analysis of the network to understand its current operating levels

  • Negotiate SLAs based on what the network can deliver and what your customers expect

The key to successfully delivering the network services that your customers expect is communication. You must understand what your network is capable of and then communicate these findings to your fellow IT groups and the business groups that fund its operation.

In the next chapter, you will learn how to take the data retrieved from the baseline and SLA data collection and implement a knowledge base.

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

A Five-Step Guide to Improving Your Employer Brand

A Five-Step Guide to Improving Your Employer Brand

Kimberly A. Whitler, Richard Mosley
What Successful Project Managers Do

What Successful Project Managers Do

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer

Publisher Resources

ISBN: 1578701805Purchase book