Endnotes

  1. Heller, Joseph. Something Happened. Alfred A. Knopf, Scapegoat Productions, New York, 1966, p. 13.

  1. Hosmer, Larue. “Trust: The Connecting Link between Organizational Theory and Philosophical Ethics,” Academy of Management Review (1995): 20(2), pp. 379–403.

  1. McAllister, Daniel J. “Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations,” Academy of Management Journal (1995): 38(1), pp. 24–59.

  1. Hill, Linda. Becoming a Manager: Mastery of a New Identity. Harvard Business School Press, Cambridge, MA, 1992.

  1. Hosmer, Larue. “Trust: The Connecting Link between Organizational Theory and Philosophical Ethics,” Academy of Management Review (1995): 20(2), pp. 379–403.

  1. Cook, John and Toby Wall. “New Worker Attitude ...

Get Practical Coach: Management Skills for Everyday Life, The now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.