Practical Coach: Management Skills for Everyday Life, The

Enhancing Your Personal Multicultural Competence

Successful multicultural managers have particular attitudes and skills that travel well across cultures. In a Business Horizons article, Thomas Fitzgerald describes an effective cross-cultural manager as someone “who can move in and out of social, cultural, and mixed-gender encounters with relative ease; one who is able to handle diversities of many sorts and to be flexible in the face of rapid social changes—in short, a psychologically secure person who believes in the common unity of humankind.”^[80] Hal Lancaster, columnist for The Wall Street Journal, interviewed executives about the qualities of effective global leaders. He concluded that an effective global leader “is someone who can handle ...