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Project Managing Change by Cindy Bush, Ira Blake

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13 Setting up for success

IN CHAPTERS 1 TO 4, we looked at the evolution of change management, its classification, analysis and the project management of change. In this and the following two chapters we will be looking more closely at the responsibilities of the change manager. The change manager’s role has been described in Chapter 2, but here we try and share with you what this means in terms of your ‘day job’. In other words, looking at the expectations of the change stream lead in projects and trying to answer the question ‘What does a change manager do?’

In this chapter we look at the initial stage (diagnose) of a project when the change manager’s focus is on understanding the business need and drivers for the change. Setting up for success ...

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