Project Managing Change

Index

Terms in bold indicate glossary items.

absorption 29–31

activities 58

activity planner 115

example 117

adaptability 4

advocates 102, 295

agent see change agent

agreement to begin change, getting 295–6

alternative scope descriptors 356

American Institute of Stress 23

approaches to change management 10–13

being v doing approach 12

engineering approach 11

process approach 11–12

psychological approach 11

skills-based approach 12

storytelling approach 12–13

architecture paradigm, future 210

‘as-is’ review and analysis 91–2, 235

assessment of change management need 18–19

assumptions 118–19

barriers 351

removing 349

baseline, setting 288

Beer, M. 10

behaviour

behavioural change – enabling and supporting 348–9

See also culture and behaviours