FUNDAMENTAL COMPONENTS/ELEMENTS OF A QUEUING PROCESS
The fundamental components of a queuing process are listed below:
- The input process or the arrivals
- Service mechanism
- Queue discipline
We now give a brief description of each of the above components:
- The Input Process: Customers arrive at a service station for service. They do not come at regular intervals but arrivals into the system occur according to some chance mechanism. Often an arrival occurs at random and is independent of what has previously occurred. Customers may arrive for service individually or in groups. Single arrivals are illustrated by customers visiting a bank. On the other hand, families visiting a restaurant, is an example of bulk or group arrival. Arrivals may occur ...