June 2006
Beginner
793 pages
20h 59m
English
The time taken by a server to complete service is known as service time. The service time is a statistical variable and can be studied either as the number of services completed in a given period of time or the time taken to complete the service. The data on actual service time should be analysed to find out the probability distribution of service time. The number of services completed is a discrete random variable while the service time is a continuous random variable.
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