December 2015
Intermediate to advanced
850 pages
41h 12m
English
Content preview from Strategic Management, Text and Cases by Pearson
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MONITORING STRATEGY IMPLEMENTATION
557
Energy
Local employment
Financial
Po
llution and
waste
Biodiversi
ty
Culture
and
values
Public
health
and
safety
Customer
Learning and
growth
Internal business processes
Political legal perspective
Water and other natural resources
Strategy
Figure 12.5 Triple bottom line integrated strategic management perspective ©
Table 12.1 Indicative variables in different perspectives on performance
Learning
and growth
Internal business
process
Customer
perspective
Financial
perspective
Social Environmental
Employee
satisfaction
Employee
quit rate
Information
technology
used
Employee
capabilities
Innovation—
products
Innovation—R&D
and markets
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