
Organizational
Effectiveness Evaluation
LEARNING OBJECTIVES
n
Understand the effective-
ness dimension of strategy
and the guides for evaluat-
ing strategy effectiveness
in different dimensions
n
Learn the different
approaches of organiza-
tional effectiveness and
types of strategies that
increase OE
n
Assess the different man-
agement control systems
in a firm
n
Identify the conflicts of
interest of different stake-
holders in terms of a firm’s
effectiveness
n
Understand the concept of
organizational legitimacy
and strategies to increase
and stabilize legitimacy
n
Realize the significance of
status and reputation of an
organization, as assets to ...