January 2007
Beginner
128 pages
2h 31m
English
Content preview from The Front Line Guide to Creating a Winning Management Style
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Developing Competence through Performance-Specific Feedback
27
It’s now the meeting time on Wednesday, and the man-
ager proceeds to share the information he or she has collected.
No one should see the information until it is presented. It is
the property of the group, and the group must hear it first,
from you.
The information shared at the meeting should focus on
responses workers made to the questions that were asked pri-
vately (without identifying anyone). When group members
are given typescripts of the manager’s notes, they will recog-
nize their own individual comments. If their own observations
are accurately reported, they will be ...
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