The Front Line Guide to Creating a Winning Management Style

Your Communication Style

85

Advising does not have to be a solemn, formal process

(as in the old master and the naïve pupil). More likely, it will

be a brief exchange at the water cooler or in the hallway.

“Gene, have you ever considered...?” or maybe “Sally, while

you’re home on maternity leave, would you be interested in

doing some telecommuting?” In both instances, the manager

can say, “If that interests you, stop by my office this after-

noon and let’s talk.”

The manager has planted an idea. If it takes root, the

employee will show up in the afternoon. If not, then at least

the offer was made. On to someone and something else.

We ...