The Front Line Guide to Creating a Winning Management Style

Creating a Winning Management Style

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Building Self-Respect and Self-Esteem

When managers understand that people in subordinate rela-

tionships want to please their bosses, it opens up an entire

world of opportunities to move them toward exceptional per-

formance. It’s not “manipulative” in the usual, negative sense

of the word. Instead, it’s simply putting a very human need or

desire to good purpose, for the benefit of the organization and

the individual.

Here’s what I mean: Let’s say Sally turns in a report.

Instead of just accepting it with a nod of acknowledgement,

the manager holds the report, really looking at it, and then

says something ...