CHAPTER 1
Consulting Explained
When people hear the word consultant, a number of images come to mind, and not all of them are positive. Defining what a consultant is and is not is important for both you and your clients. Setting the correct expectations early and often is crucial to a productive relationship.
Perhaps one of the most difficult skills to learn is soft skills. The ability to gain the trust of others is part of your personality or it isn’t. There are a lucky few are who are naturals at this; other people are drawn to them, and so they easily assume the role of trusted advisor. For others, gaining this trust can be a stumbling block.
To be an effective consultant, it is imperative that you be able to gain the trust of your client ...
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