O'Reilly logo

The Oracle Way to Consulting: What it Takes to Become a World-Class Advisor by Kim Miller

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 22

Good Question

Why is it important that a question be phrased properly? At Oracle, consultants believe that the questions you ask should also be a learning experience for your client. The way you construct those questions will dictate the response you get from your audience. Your words, voice, attitude, and posture should always encourage participation. Every question should invite an answer, not challenge the audience’s intelligence.

A well-composed question will provide you with the information you need and also ask the client to participate. Some questions will truly be fact-finding, such as when you are gathering requirements. These questions are the easiest to compose since you know what type of information you need and it ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required