CHAPTER 22
Good Question
Why is it important that a question be phrased properly? At Oracle, consultants believe that the questions you ask should also be a learning experience for your client. The way you construct those questions will dictate the response you get from your audience. Your words, voice, attitude, and posture should always encourage participation. Every question should invite an answer, not challenge the audience’s intelligence.
A well-composed question will provide you with the information you need and also ask the client to participate. Some questions will truly be fact-finding, such as when you are gathering requirements. These questions are the easiest to compose since you know what type of information you need and it ...
Get The Oracle Way to Consulting: What it Takes to Become a World-Class Advisor now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
