CHAPTER 18

Write Right

In a world that is increasingly litigious, many types of consulting documents are considered legal documents, and you (and your company) will be held accountable for their content. Any personal opinions about who didn’t do what that you include in your documentation could be considered slanderous. Be sure you understand the ramifications of what you put in writing.

Aside from the legal aspects, your clients rely on your written statements to run their businesses and expect that they are factual and accurate. In addition, your client will use your documentation as a reference document and doesn’t want a constant reminder of the day a deadline was missed. If your documentation is littered with personal comments, the client ...

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