December 2019
Intermediate to advanced
248 pages
5h 26m
German
Content preview from Think Human: Kundenzentriertes UX-DesignBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
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Sprache: Hat er das gerade wirklich gesagt?
In diesem Kapitel erhalten Sie Empfehlungen, wie Sie Interviews aufzeichnen und analysieren können, wobei ich besonders auf die Worte und den Satzbau der Probanden achte – und was uns dies über ihren Kenntnisstand zu einem bestimmten Themenbereich sagt.
Im Zusammenhang mit der Sprache (Abbildung 10.1) betrachten wir die folgenden Fragen:
- Welche Wörter verwenden Ihre Kunden am häufigsten?
- Was verbinden sie mit diesen Worten?
- Wie differenziert sind die verwendeten Wörter? Welches Maß an Sachkenntnis setzt dies voraus?
- Verwenden sie denselben Wortschatz, den wir intern (als Produktdesigner) verwenden? Nutzen wir einen Fachjargon, der für sie schwer verständlich sein könnte?
Abbildung 10.1Sprache ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.