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30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It by Adam Snyder, Bruce L. Katcher

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Appendix . About the Authors

Bruce L. Katcher, Ph.D., is an industrial/organizational psychologist and founder of Discovery Surveys, Inc., a management-consulting firm based outside Boston in Sharon, Massachusetts. Since 1993, he has been helping organizations better understand and delight their employees and customers. His firm conducts employee opinion surveys and customer satisfaction surveys.

Bruce delivers keynote addresses on Why Employees Hate Their Managers and What You Can Do About It, How to Address the Major Complaints of Employees, How to Improve Your Listening Skills, The 21 Secrets of Finding a Job, How to Jump Start Your Consulting Business, and How to Really Enjoy What You Eat.

Clients for whom he has conducted surveys include: Alcoa ...

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