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30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It by Adam Snyder, Bruce L. Katcher

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Chapter 9. I don’t trust the information I receive from management

Forty-five percent of employees don’t trust the information they receive from their senior management.

I was consulting to a privately-held East Coast environmental engineering firm, that employed a work force of approximately 350 in ten locations in the United States and several overseas. Trust in management was at an all-time low.

In response to declining revenues, the company was in the midst of a great deal of change. During the previous year they had downsized by more than 25 percent and hired a new operations manager to help the company better focus on the bottom line. They were planning on splitting the company into a small administrative services group and a larger operations ...

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