March 2007
Beginner to intermediate
207 pages
3h 27m
English
Fifty-six percent of employees believe their organization is not well managed.
Often management is the last to know that they have lost the confidence of their employees. My first consulting contract after going out on my own in 1993 was a 70-store retail clothing store chain catering to women in need of high-end, large-size clothing. The president of the organization told me that the purpose of the survey was to help him make the organization a better place to work.
About two weeks into the program I received a call from a venture capital firm based in San Francisco. “You don’t know me, but I am the head of the board of directors of your new client,” said the caller. “We asked the president to have ...
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