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Murray e. Jennex
1. Selecting research questions
2. Selecting bibliographic or article databases
3. Selecting search criteria
4. Applying practical screening criteria
5. Applying methodological screening criteria
6. Doing the review
7. Synthesizing the results
ese steps have been further enhanced by Brocke et al. (2009)
who stated that the quality of a literature review depends upon the
rigor of the search process, that is, steps 2 through 5 above. In addi-
tion, Bandara, Miskon, and Fielt (2011) propose that the quality of a
systematic literature review is improved by using tools such as Google
Scholar, Endnotes, and the like to aid in identifying appropriate arti-
cles and NVIVO for coding, interpreting, and synthesizing literatu ...