5. Nanny

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The project manager has many skills in common with those of the traditional English nanny.

A good manager is aware of the capabilities of his staff. He assigns responsibilities and makes plans to suit the best match between skills available and the nature of the task. This much is obvious. There are some managers who go one step further: They provide a working environment—both technical and sociological—that maximizes people’s abilities to use their skills and to improve them. These managers ensure their staff has the tools they need to do the job. These managers encourage questions and debate among the staff; they give each team member ...

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