8. Eye Contact


The organization tends to co-locate project personnel when the work is both urgent and complex.

The trend toward geographic distribution of projects is now well established and probably not going to go away. You know the case for it as well as we do. You may have found yourself making that case to the people who work for you, to explain why most of the staff is right here in town while there are minor outposts in Kissimmee and Richmond-upon-Thames. It’s all about money and availability, right?

And yet, ’fess up now, if your life depended on the project’s outcome, wouldn’t you want all the people working on it to be in the same location, ...

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