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Part I. Lifecycle Management
Chapter 1. Closed Loop Lifecycle Planning Methodology
Implementing Lifecycle Management
Distractions on the Road
Closed Loop Lifecycle Planning: The “Loop”
Chapter 2. Overview of Closed Loop Lifecycle Planning
What Is an Access Device?
PCs Are Not a Commodity!
Price Does Not Equal Cost
If a Lifecycle-Management Change Cannot Be Quantified, It Won’t Happen
Is Lifecycle Management a “Best Practice”?
Why Does It Often Take a Compelling Event to Initiate Lifecycle Management?
“It Takes a Change Agent”
Pilot and Proof of Concept
Continuous Process Improvement
The Impact of the Consumer ...