June 2007
Intermediate to advanced
336 pages
15h 22m
English
“Bruce has an uncanny knack for putting his vast experience together with the varying degrees of corporate politics and monetary and regulatory compliancy to deliver a set of objectives for business professionals with little to a significant IT background to execute against. You would be hard pressed not to find something in this book you either won’t want to try and/or see a new way to tackle an ongoing ‘business challenge.’”
—Tim S. Houterloot, IT Lifecycle Manager (Fortune 100 company)
“This book provides detailed processes that companies can use to effectively manage their desktop hardware and software assets. These processes have been developed over years of practical application with a wide ...