Chapter 2. Overview of Closed Loop Lifecycle Planning
As mentioned in the preceding chapter, closed loop lifecycle planning represents the overall bill of material that defines what IT needs to fund to support the client environment.
Total cost of ownership (TCO) represents the results of inputting information into a toolset that compares input to the industry averages and averages of other similar businesses. The result is a measurement output that suggests areas of improvement. The analogy that can be used is that, as a measurement strategy, TCO can identify where to go “fishing” for savings; lifecycle identifies how to “catch” the fish.
At the time of Y2K, networking and other IT policies were not as mature as they are today. ...