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Google SRE工作手册
book

Google SRE工作手册

by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
China Electric Power Press Ltd.
Content preview from Google SRE工作手册
1
序言
I
Mark Burgess
我很荣幸在为
O
Reilly
推介了第一本
SRE
书之后,再度受邀为它的续集作序。与第
一本书不同的是,在这本书中作者们不再只是专注于讲述他们的故事,而是试图面
向更广大的受众,分享他们第一手的经验、实例,并给予不拘形式的指导。只需要
稍加辨别,凡是具备一定现代行业眼界的
IT
界人士都会认为这些宽泛的主题似曾相
识。在这本书里,更多的不是技术规范,而是那些面向用户的服务,以及它们的可
靠性目标。我们会发现,在业务实际的发展过程中,人机系统就应运而生了,该系
统的目的是固有的,而非像外来陨石影响一个已知的基础设施那般。所有人机合作
的部分都是它的重点。事实上,这本书的内容可以总结为以下几点:
致力于设定清晰的、量化的服务承诺。
通过有限的监控指标,持续地觉知上述量化数值。
轮值人员随时待命,以保障实现所做出的服务目标承诺,同时避免过度人为干预,
谨防自动化形同虚设。
服务目标承诺是否(对所有相关的各方)能兑现,取决于它所依赖的服务是否稳定、
取决于主观意志和所有参与人员(例如,参见《
Thinking in Promises
》一书)。值得
注意的是,人类对人机系统的看法容易受限于感知的范围,尽管自动化不能完全取
代人类,但它却重新定义了人类所需要的规模,即起源于一个小小的想法,最终成
长为用户遍布全球的大规模系统。
2
序言
I
传授这些经验教训,本身也是一项挑战,况且在得到这些来之不易的知识的过程中,
本来就经历了很多个迭代。我们曾经对这些经验教训不断地提出质疑、反复试验
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Publisher Resources

ISBN: 9787519845858