September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
book
Google SRE工作手册
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from Google SRE工作手册
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SRE
与
DevOps
的关系
｜
27
这一步对于充分理解产品，并实效地优化性能和功能至关重要，它有赖于前面所
提到的“生产的智慧”。
要允许回撤对那些难以驾驭、无可救药产品的支持。这种回撤所带来的压力，能激
励产品开发者在争取得到
SRE
的支持和正式接受
SRE
的支持时都始终考虑着该如何
解决问题，从而节省了所有人的时间。在不同的环境中，“难以驾驭、无可救药”
的含义可能会有所不同，双方都有责任互相理解。把事情推给其他部门的举动，可
能会更加温和：“我们认为拥有这种技能的人，将时间用在其他地方就会更有价值”，
也要控制一下范围：“如果总是给他们分配过多的运维工作，而废弃了他们的真材
实料，可能就都辞职不干了。”在
Google
，直截了当地撤回这种产品的支持，已经
成为了工作流程的一部分。
维护可靠性是专业化角色
在
Google
，
SRE
和产品开发是两个独立的部门。每个团队都有自己的工作重点、优
先事项和管理模式，而不必和其他的团队一一对应。然而，当产品获得成功时，产
品开发团队有意无意地促成了
SRE
团队的扩张。通过这种方式，产品开发团队期待
着
SRE
团队的成功，正如
SRE
团队也期待着产品开发团队的成功一样。
SRE
也很有
幸能够获得高层的支持，这确保了工程团队对于“
SRE
方式”的抵制情绪通常是暂
时的。你不需要规划出一个新的组织架构
/
部门，用来从事这些不同寻常工作，你需
要的是一个能践行它们的不一般的社区。
无论你是否会从组织架构中分出新的部门，还是更多采取非正式的机制，重要的是要认
识到专业化也会带来挑战。
DevOps
和
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and much more.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.