September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
book
Google SRE工作手册
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from Google SRE工作手册
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80
｜
第
3
章
结论
向大公司介绍一个新流程，甚至新文化，需要一个好的策略、高管的支持，强大的宣
传工作、简化的应用模式，以及最重要的是耐心。像
SLO
这样重大的理念变革，可
能需要数年时间才能在公司中牢固地建立起来。我们想强调的是，
The Home Depot
是一家传统企业，如果我们都能够成功导入，并产生如此大的变化，那么你也可以。
你也不必要一次性完成这项任务。虽然我们也是分步骤实施
SLO
，但制定的全面宣
传策略和明确的激励结构促进了快速的转型：我们在不到一年的时间内，支持
SLO
的服务个数从
0
增长到了
800
。
小结
SLO
和错误预算是有助于解决许多各种问题的强大概念。以上来自
Evernote
和
The
Home Depot
的案例研究展示了一些非常实际的例子，展示了实施
SLO
文化是如何将
产品开发和运维更紧密地结合在一起的。这样做可以促进沟通，并更好地为决策制
定提供信息。它最终将为你的客户带来更好的体验，无论这些客户是内部的还是外
部的，无论他们是人还是其他服务。
这两个案例研究强调，落实
SLO
文化是一个持续的过程，而不是一次性的修复或解
决方案。虽然它们共享了相同的哲学基础，但
THD
和
Evernote
的度量风格、
SLI
、
SLO
和实现细节明显不同。这两个故事都说明，
SLO
实施并不需要像
Google
这样独
特的环境，他们是对
Google
的
SLO
实践的很好的补充。正如这些公司为自己独特的
环境量身定制
SLO
一样，其他公司和组织也可以如法炮制。
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.