September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
book
Google SRE工作手册
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from Google SRE工作手册
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206
｜
第
9
章
一开始，有
4
个人参与到事故的处理工作中：
• Zara
，最先发现问题的人，因此她也是默认的事故总负责人。
•
两个
Zara
的同组成员。
• Rohit
是根据事故处理流程找来的客户支持工程师。
由于
Rohit
在苏黎世工作，
Zara
（事故总负责）建立了一个
GKE
事故处理的
IRC
通
讯频道，以便这一临时团队共同调试。当另两位
SRE
在研究监控和错误信息时，
Zara
把这一事故及其影响向
Rohit
做了通报。上午
7:24
时，
Robit
向用户发布了一条
信息，说明在西欧地区创建数据集群功能发生了故障。这逐渐变成了一个大规模的
故障。
在上午
7:00~8:20
之间，
Zara
、
Robit
和其他同事在努力排查着问题。他们检查了数
据集群的启动记录，并发现了一条错误信息：
error: failed to run Kubelet: cannot create certificate signing request: Post
https://192.0.2.53/apis/certificates.k8s.io/v1beta1/certificatesigningrequests
他们需要找到创建证书的哪一部分出错了。
SRE
们检查了网络及各项资源的可用性，
还检查了证书的签名过程。单独地看每个部分的话，它们都挺正常。上午
8:22
的时候，
Zara
在事故管理系统上发布了一条排查情况的汇总信息，并请求开发人员介入协助。
很高兴的是，
GKE
有
on-call
的开发人员，在紧急情况下可以受理告警。这位开发人
员
Victoria ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.