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Google SRE工作手册
book

Google SRE工作手册

by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
China Electric Power Press Ltd.
Content preview from Google SRE工作手册
SRE
参与模式
409
阶段
7
:终止支持
对于既没有什么用户,并且也已经关闭的服务。参考生产中的配置和相关文档,
SRE
帮助删除该服务。
建立关系
服务不是横空出世的:
SRE
团队不仅面要同构建该服务的开发团队交互,另外还要
与确定其发展方式的产品团队合作。本节为同这些团队建立和维护良好的工作关系,
推荐了一些策略和战术。
沟通业务和生产的优先级
在能帮助他人之前,你需要了解他们的需求。为此,
SRE
需要了解产品开发人员期
SRE
参与实现的目标。与开发团队互动时,
SRE
应该对产品和业务目标有过深入
的了解。
SRE
应该能够阐明自己的角色,以及
SRE
的参与如何使开发人员能够朝着
那些目标前进。
团队需要定期的相互讨论业务和生产的优先级。在理想情况下,
SRE
和开发人员的
领导团队应该工作得犹如一个整体,定期的开会,并就技术和优先级方面的挑战交
换意见。有时
SRE
的领导也会加入产品开发领导团队。
识别风险
由于
SRE
团队专注于系统可靠性,因此他们能很好地识别潜在风险。尽可能准确地
确定这些风险的可能性,以及它们潜在影响也很重要,因为常规开发和功能流遭受
扰乱的成本,对于产品和工程师而言都非常严峻。
对齐目标
开发人员和
SRE
团队都关心可靠性、可用性、性能、可扩展性、效率,以及功能和
发布速度。但是,
SRE
运作在不同的动机下,主要是支持服务的长期可行性,而不
是新功能的发布。
410
18
根据我们的经验,开发人员和
SRE
团队可以在这里碰撞出合理的平衡状态,即保持
各自的工作重点,又明确地支持着另一方团队的目标。
SRE
可以有这样一个明确的 ...
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Publisher Resources

ISBN: 9787519845858