September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
book
Google SRE工作手册
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from Google SRE工作手册
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
198
｜
第
8
章
那位接到告警的同事有一定的工作情谊，那你一定对此很懊悔，觉得自己应当更小
心一些。“我要多考虑、多关照我的同事”的心理，将会转换为更有生产力的工作。
我们还发现，让所有参与
on-call
的成员坐在一起，无论职位与分工，能极大地促进
他们之间的关系。要鼓励团队一起去吃午饭。不要低估这些简单改变的强大效果，
这将直接鼓舞团队士气。
小结
SRE
的
on-call
岗位与传统的运维岗位是不同的。
SRE
的工作重心并不只是日复一日
的运维操作，而是全面负责整个生产环境，并通过定义合理的可靠性阈值、开发自
动化程序、承担有战略意义的工程项目等形式，持续的优化生产环境。
on-call
是网
站运维的关键，正确地对待
on-call
工作显示出一个企业的底线。
on-call
工作会带来许多压力，包括个人的压力和集体的压力。只要你独具慧眼，就
能发现其中的奥妙之处。这一章主要是讲述了我们在
on-call
中的一些经验教训，希
望这些经历能帮助其他人避免或解决类似的问题。
如果你的
on-call
团队淹没在了无穷无尽的告警中，那我们建议你先退后一步，从更
高的层次看看是哪里出了问题。与其他
SRE
团队、合作团队对比交流工作日志。一
旦你收集到了足够的信息，就去尝试系统性地解决这些问题。无论是对
on-call
工
程师、
on-call
团队还是整个公司来说，都很值得花时间周全的考虑如何构建良好的
on-call
模式。
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.