September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
book
Google SRE工作手册
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from Google SRE工作手册
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
消除琐事
｜
127
使用开源和第三方工具
有时你不必做所有可以减少自己的琐事的工作。许多像一次性的迁移这样的工作，
你可能无法建立自己的定制工具，但你可能也不是第一个走上这条路的组织。你可
以伺机使用第三方的扩展库或开源库来降低开发成本，或者至少有助于你过渡到部
分的自动化。
使用反馈进行改进
你积极的收集其他人关于工具、工作流程和自动化的交互的反馈非常重要。你的用
户将根据他们对底层系统的理解，对你的工具做出不同的假设。你的用户对这些系
统越不熟悉，你就越要积极地寻求用户的反馈。利用调查、用户体验（
UX
）研究和
其他机制来了解用户对工具的使用方式，然后汇聚这些反馈，以便在未来实现更有
效的自动化。
人工输入应该只是你要考虑的反馈的一个方面。你还可以根据延迟、错误率、返工
率和节省的人工时间等指标（流程中所涉及所有人员）度量自动化任务的有效性。
在理想情况下，可以在任何自动化或减少琐事的工作之前和之后，找出可以进行比
较的高阶度量指标（
high-level measure
）。
遗留系统
大多数承担
SRE
职责的工程师，在他们的工作中都至少遇到过一个遗留系统。
这些旧系统经常会在用户体验、安全性、可靠性或可扩展性方面产生问题。他
们倾向于运维一个神奇的“运行起来基本没问题的”黑匣子，但很少有人理解
它们是如何工作的。对它们的变更是可怕且代价昂贵的，而且维持它们的运行
通常依赖于包含大量琐事的操作仪式。
远离遗留系统的旅程通常遵循以下路径：
1.
回避
：存在着很多不能解决这个问题的理由，你可能没有资源来替换这个
系统。你可能会判断业务上的成本和风险 ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.