September 2020
Intermediate to advanced
526 pages
8h 23m
Chinese
book
Google SRE工作手册
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from Google SRE工作手册
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
199
第
9
章
事故响应
作者：
Jennifer Mace, Jelena Oertel,
Stephen Thorne, Arup Chakrabarti (PagerDuty)
和
Jian Ma, Jessie Yang
每个人都希望他们的服务能持续地平稳运行，但我们生活在一个不完美的世界里，
难免会发生故障。当出现了一个不那么寻常、又比较紧急的问题，你就需要多人或
多个团队合作解决，可是具体该怎么做呢？此刻，你既需要对事故做出回应，又需
要试图解决问题。
解决事故意味着减轻它的影响和
/
或将服务恢复到以前的状态。管理事故的意思是高
效地协调相关团队的工作，确保内部和外部的所有需要了解相关情况的各方都能沟
通顺畅。包括
Google
在内的许多科技公司，都在向那些处理过紧急事务的组织学习，
采用并接纳了他们多年来管理事故的工作方式。
事故管理的一大前提是要有条不紊地响应事故。大规模的事故可能会扑朔迷离。如
果我们一切都按照团队事先拟定的处理规则来处置，那就会减少很多混乱。在灾难
降临之前，我们要拟定好如何沟通、如何分配资源的规矩，在事故发生时，你的团
队才能集中精力解决问题。如果你的团队已经进行过了演练，他们对沟通协调的方
式已经很熟悉了，那他们在遇到事故的时候，就不用担心这些事情了。
建立事故响应流程并不是一项艰巨的任务，我们可以给你提供许多现成的有帮助的
资源，包括第一本
SRE
书的第
14
章紧急事故管理。事故响应的基本原理包括如下几
点：
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.