June 2017
Intermediate to advanced
434 pages
10h 26m
German
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
BRepository zu IT-Services mit ITIL-Prozessen
Bei der Gestaltung von IT-Services kommt es in der Praxis immer wieder vor, dass man auch ITIL-Prozesse als Leistung ansieht und diese auch mit in den IT-Servicekatalog aufgenommen werden müssen. Die folgende Auswahl von ITILv3-Prozessen dient dazu, mithilfe von Vorlagen diese Anforderungen bzw. diese Leistungen in den IT-Servicekatalog übernehmen zu können.
B.1Service Strategy
B.1.1Service Portfolio Management
Das IT-Service Portfolio Management des AG dient zur Verwaltung der einzusetzenden Services. Dieser Prozess stellt sicher, dass der AG die richtige Mischung an IT-Services bereithält, um die notwendigen Geschäftsergebnisse mit einem angemessenen Investitionsniveau zu erfüllen.
Zuständigkeitsmatrix ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.