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IT-Servicekatalog
book

IT-Servicekatalog

by Robert Scholderer
June 2017
Intermediate to advanced
434 pages
10h 26m
German
dpunkt
Content preview from IT-Servicekatalog

Danksagung

Ich danke Hagen Aescht für seine Hinweise als IT-Servicekatalog-Trainer. Seine Anregungen gaben mir wichtige Impulse, welche Richtung ich bei den IT-Servicekatalogen einschlagen sollte. Seine Initiativen, wie SLM-Themen aufbereitet und »leserlich« gestaltet werden, haben in diesem Buch zu wertvollen Beiträgen geführt.

Das CECAR-Modell wurde maßgeblich geprägt von Jörg Richert und Dr. Alexander Lürken-Uhl. Ihnen bin ich zu großem Dank verpflichtet für die Hilfe bei der Strukturierung des Gesamtkomplexes. Das erste Modell mit dem Arbeitstitel DITS (Design of IT-Servicecatalogue) wurde kritisch auf seine Schwächen hin von Jörg Richert untersucht. Die Neuauflage als CECAR-Modell entstand in Zusammenarbeit mit Dr. Alexander Lürken-Uhl. ...

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Publisher Resources

ISBN: 9781492064183