June 2017
Intermediate to advanced
434 pages
10h 26m
German
Content preview from IT-Servicekatalog
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9Katalogorganisation für die Struktur von IT-Servicekatalogen
Die Strukturierung von IT-Servicekatalogen wird im CECAR-Modell in dem Segment »Catalogue Structure« ausgeführt (s. Abb. 9–1). Die Abhängigkeit zur Zielgruppe zeigt sich darin, ob ein IT-Servicekatalog der Zielgruppe entsprechend strukturiert werden sollte. Das CECAR-Modell liefert hier Konzepte in der vorgeschlagenen Einteilung in Form von Element, Methoden und Repository.
Abb. 9–1CECAR-Modell: Catalogue Structure
Im Punkt Element wird der Aufbau von IT-Servicekatalogen behandelt. Es sind Methoden erforderlich, um neben den Inhalten die richtige Struktur zu treffen. Im Repository liefert ...
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