204 ◾ Lean Production Simplified, Third Edition
◾ Warm
◾ Indomitable
PDCA provides both scientific discipline and the freewheeling spirit of
inquiry that asks: “How can we do this better?” Respect for people creates
pleasing warmth and camaraderie. Team members interact as equals. “Them
versus us” does not exist. Meeting daunting challenges year after year gives
us confidence in the future.
This then is the culture of Lean production, the soil in which this remark-
able system thrives. In your Lean implementation efforts, please reflect on
these ideas and take action to improve.
Summary
The culture of Lean production comprises PDCA, standardization, visual
management, teamwork, intensity, paradox, and Lean production as a do
or path. PDCA is the ...