
Jidoka ◾ 137
Implementing Jidoka
To continually improve quality, we need a long-term jidoka strategy. I found
that Toyota executives thought deeply about questions such as
◾ How will we measure the capability of each process?
◾ How will we involve our team members?
◾ What kind of knowledge will our team members require to make
poka-yokes?
◾ How will we train them?
◾ What is the role of the team member, supervisor, manager, and
executive?
◾ How will we link jidoka with 5S, standardized work, and TPM?
◾ How will we communicate and promote jidoka?
I also found that Toyota’s hoshin planning process (discussed in Chapter
8) helped to translate these ...