
Stability ◾ 53
Total Productive Maintenance
The performance standard is zero breakdowns.
Seiichi Nakajima
5S naturally leads to total productive maintenance (TPM), which is the key to
machine stability and effectiveness.
15
As you progress in your Lean produc-
tion journey, you will inevitably wish to train your team members so they
In most offices it’s hard to know. Office work is invisible, unlike manu-
facturing work. We can’t see the flow of design projects, for example, the
way we can see cars flow in an auto plant. Peter Drucker called such
work “knowledge” work. Most knowledge work is hidden in the box
known as a computer. Our job is to get i ...