October 1999
Beginner
336 pages
12h 25m
English
Find out as much as you can about the group, the company, and the individual members before the meeting. Ideally, interview the members of the group individually, either by phone, in person, or via a short questionnaire to determine their views of the issues to be addressed in the meeting and their major concerns about the ability of the meeting to accomplish these objectives. In many cases, collecting this kind of information is not possible, is expensive to do, or takes too much time.
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