Making the Team: A Guide for Managers

Chapter 6. Team Decision Making: Conformity, Pitfalls, and Solutions

“I . . . grabbed the photographic evidence showing the hot gas blow-by comparisons from previous flights and placed it on the table in view of the managers and somewhat angered, admonished them to look at the photos and not ignore what they were telling us; namely, that low temperature indeed caused significantly more hot gas blow-by to occur in the joints. I received cold stares . . . with looks as if to say, 'Go away and don't bother us with the facts.' No one in management wanted to discuss the facts; they just would not respond verbally to . . . me. I felt totally helpless at that moment and that further argument was fruitless, so I, too, stopped pressing my case” (Boisjoly, ...